Last Updated: [August 2023]

Thank you for visiting www.hope-vet.com (the "Website"), owned and operated by Hope Veterinary Clinic, located in Abu Dhabi, United Arab Emirates. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Website and services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect both personally identifiable information ("Personal Information") and non-personally identifiable information ("Non-Personal Information") from you when you visit our Website.

1. Personal Information: This may include but is not limited to your name, email address, phone number, and postal address. We collect this information only when voluntarily provided by you, such as when you make an appointment, fill out a contact form, or subscribe to our newsletter.

2. Non-Personal Information: We may automatically collect certain information when you visit our Website, such as your IP address, browser type, device type, and operating system. This information is used to analyze trends, administer the Website, and gather demographic information for aggregate use.

How We Use Your Information

We may use your information for various purposes, including but not limited to:

- Responding to your inquiries and requests
- Scheduling and confirming appointments
- Sending you newsletters or promotional materials (if you've subscribed)
- Improving our Website and services
- Analyzing trends and user behavior
- Preventing fraudulent activity
- Complying with legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small data files that are stored on your device. You can adjust your browser settings to refuse cookies or to notify you when cookies are being sent. However, please note that some parts of the Website may not function properly if you disable cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personal Information to third parties without your consent, except as required by law or to fulfill our services (such as sharing your information with a payment processor when you make a payment).

Data Security

We implement appropriate technical and organizational measures to safeguard your Personal Information. While we strive to protect your information, please understand that no data transmission or storage can be guaranteed to be 100% secure.

Your Rights

You have the right to access, correct, update, or delete your Personal Information. If you would like to exercise any of these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Hope Veterinary Clinic
Villa A32, Marina Office Park
Abu Dhabi, United Arab Emirates
Email: info@hopeveterinaryclinic.ae
Phone: 02 626 5926

By using our Website, you agree to the terms of this Privacy Policy.